In the race for financial sophistication and technology-enabled differentiation, let’s not lose sight of the real target – the customer.

Continuing our series of very popular FUTURE CITY events in London and New York, FUTURE CUSTOMER will cover new customer service models in financial services through industry experts and panel discussions, encompassing a mix of future ideas and disruptive technologies.

Industry keynote speakers will include HSBC and CME Group.

As usual, the formal FUTURE CITY proceedings will be followed by a Chief Wine Officer® reception of fine wines, gourmet canapés and informal networking.

When: November 2011
Where: 195 Piccadilly BAFTA Headquarters, London W1

Link: http://www.futurecity.tv/events/future_customer/page/overview